Privacy Policy
A legal disclaimer
This Privacy Policy explains how ZohraGems (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website https://zohragem.com or otherwise interact with us.
By using this website or purchasing our products, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the website or our services.
We may update this policy from time to time. Any changes will be reflected by updating the “Last updated” date at the top of this page.
Information We Collect
To fulfill your order or respond to your inquiries, we may collect the following information:
-
Name
-
Email address
-
Shipping address
-
Billing address
-
Payment information (processed securely via third-party providers)
-
Order details
-
Any other personal information you choose to provide via email, forms, or direct communication
How We Use Your Information
We use your information for purposes such as:
-
Fulfilling orders and providing customer support
-
Communicating with you about orders or inquiries
-
Complying with legal obligations
-
Sending occasional updates or marketing emails (only with your consent)
-
Improving our services and website functionality
Information Sharing
We do not sell or rent your personal information. We only share your information under limited circumstances:•With service providers (e.g., shipping carriers, payment gateways like PayPal or Razorpay) to deliver our services•With government or law enforcement if legally required•If our business is sold or merged, your information may be transferred as part of that transaction•To comply with our legal obligations, such as record-keeping for tax purposes
Data Retention
We retain your information only as long as necessary to: •Provide our services •Comply with legal, tax, and accounting obligations •Resolve disputes •Enforce our agreements Generally, we keep personal data for a period of 5 years.
International Transfers
If you are located outside India, please note that your information may be transferred to and processed in countries with different data protection laws, including India. By using our services, you consent to this transfer.
Your Rights
If you are located in certain jurisdictions (e.g., the EU), you have the right to: •Access the personal information we hold about you •Request correction or deletion of your data •Object to or restrict our use of your data •Withdraw consent at any time for marketing purposes •Lodge a complaint with your local data protection authority To exercise your rights, please contact us at the email below.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, you may
contact:Email: shaikhfatimanaaz@gmail.com
Address: ZohraGems,